Terms of Service

1 · What American Rider is

American Rider is a technology platform that connects travelers with independent professional drivers ("operators"). We arrange the trip, show you one all-in price, and handle the payment. The driving itself is provided by independent operators, not by American Rider — we are a coordination platform, not a transportation carrier.

2 · Your account

• You must be 18 or older to hold an account. Minors ride with an accountholder.
• Keep your email and sign-in details accurate and to yourself. What happens on your account is your responsibility, so tell us right away (through Help) if you think someone else is using it.

3 · Pricing — the promise

• You see one all-in price before you book: the travel fare plus a flat $1.50 platform fee. The price does not vary with demand or time of day, and nothing further is added — payment processing is covered by the $1.50.
• The price you book at is the price you pay. It does not change during the ride, and moving your pickup pin never changes it.
• Your operator keeps 99% of the travel fare. Our commission is 1% of the travel fare.

4 · Cancellations

• You may cancel a travel at any time before it is completed.
• Your fare is returned to you in full. American Rider charges no cancellation fee.

5 · Payments

Payments are processed by Stripe. We never see or store your full card number. During the testing period every payment is a simulation — nothing is actually charged.

6 · Riding with us

Treat operators and their vehicles the way you'd want to be treated. Don't use the platform for anything unlawful, don't interfere with a driver's safe operation of the vehicle, and follow reasonable operator requests (seatbelts, no smoking, and similar). We can suspend accounts that put operators or other travelers at risk.

7 · During the beta

The service is provided "as is" while we test. Features may be simulated, change, or break; the app may be unavailable at times. To the fullest extent Florida law allows, American Rider's liability during the test program is limited to the amounts you actually paid us (during the beta, that is $0).

8 · Disagreements

If something goes wrong, use Help in the app first — most problems are fixed in minutes. For anything we can't resolve together, these terms are governed by Florida law and any dispute belongs to the courts of Miami-Dade County, Florida.

9 · Changes to these terms

When we update these terms — including before real paid rides begin — we'll post the new version here and update the date at the top. Using the app after a change means you accept the updated terms.